1. Can I get a catalog for my interested product series?
A:Sure, We have catalogs for different product series,Pls kindly leave us your email address,We will send to you shortly;
2. Can I get a sample before placing an order?
A:Yes, We support samples for both regular and customized models, If you need customized one, Pls remember to share us your customized files or your ideas;
3. Can you make the products with my design or LOGO?
A:Yes,we accept both OEM and ODM. We have our own design team.We can design according to your idea and provide fabric options with reasonable prices for your selection.
4. How do you protect client’s intellectual property?
A:For the new designs from clients,We never share with other clients unless we get permission from them;For necessary operation with subcontractors during order production,We always sign confidentiality agreement in case of any risk;
5. What is your MOQ?
A:For regular models,We don’t have very limit MOQ For the customized models,It depends on the selection of fabric,sewing method,belt type and so on.We suggest to contact us first,sufficient communication is very important for us to reach a satisfied solution finally ;
6. What's your factory capacity?
A:We have two different factories , one is mainly for women’s underwear which have more than 200 workers and the capacity reach out 2,000,000 pcs per month,the other one is mainly for men’s underwear,which have around 100 experienced workers with monthly capacity 800,000 pcs;
7. What is your lead time?
A:For regular items which stocked in warehouse,lead time is around 3-5 days to ship the parcel out; For customized new items,Need to confirm case by case;For repeated orders,normally need 30-35 days;
8. How about your after-sales service?How can I trust you if something wrong?
A:100% clients satisfaction are always our service target,We insist to solve problems first,if the mistake come from us,just tell us the solution you want;
